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Help Center

Browse our knowledge base for answers to common questions and issues.

Community Forum

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Video Tutorials

Watch step-by-step guides on how to use WebSnapPro effectively.

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Email Support

For general inquiries and support:

support@websnappro.com

Phone Support

Available Monday-Friday, 9am-5pm EST:

+1 (800) 555-1234

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Frequently Asked Questions

Quick answers to common questions about WebSnapPro.

How do I install WebSnapPro?

WebSnapPro can be installed from the Chrome Web Store, Firefox Add-ons, or Microsoft Edge Add-ons. Simply search for 'WebSnapPro' and click the 'Add to Browser' button.

Is WebSnapPro available for mobile devices?

Currently, WebSnapPro is available for desktop browsers only. We're working on mobile versions for iOS and Android which will be released in the near future.

How do I upgrade from Free to Pro?

To upgrade from Free to Pro, log into your WebSnapPro account, go to Account Settings, and click on 'Upgrade Plan'. You can choose between monthly or annual billing options.

Can I use WebSnapPro offline?

Yes, most core features of WebSnapPro work offline. You only need an internet connection for sharing captures online or using cloud storage features.

How do I get a refund?

If you're not satisfied with your purchase, you can request a refund within 30 days by contacting our support team at support@websnappro.com with your order details.